Terms and conditions
Access to the Website
- We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. Access to the Website is permitted on a temporary basis and you acknowledge that we may suspend, withdraw, discontinue or change all or any part of the Website without notice. We will not be liable to you if for any reason the Website is unavailable at any time or for any period.
- You are responsible for making all arrangements necessary for you to have access to the Website and for ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and any other applicable terms and conditions, and that they comply with them.
Intellectual Property Rights
- We are the owner, or licensee of, all intellectual property rights in or contained within the Website, and the material, trade marks (whether registered or unregistered) and other proprietary information published on it. These works are protected by various intellectual property laws, including copyright and trade mark laws. We are the owner or the licensee of all such materials and have rights in the selection, co-ordination, arrangement and enhancement of such materials, as well as in the content original to it.
- You may print off one copy and may download extracts of any page(s) from the Website for your personal non-commercial reference. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit, any of the content of the Website, in whole or in part. You must not remove any product identification, copyright notices or legends or other notices or proprietary restrictions from any of the material or information on the Website.
No Reliance on Information
- The content on the Website (including images, illustrations, plans, prices and development layouts) is provided for general information only. Nothing on the Website is intended to be made part of or form part of a contract for services with you. You must not rely on any information on the Website and you must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website.
- Although we make reasonable efforts to update the information on the Website, we make no representations, warranties or guarantees, whether express or implied, that the content on the Website is accurate, complete or up-to-date.
Third Party Links
- Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources. The existence of links to other sites on the Website should not be taken as endorsement of any kind of the other sites in question.
- You may not create a link to the Website except with our prior written consent.
Viruses
- You are responsible for configuring your information technology, computer programmes and operating and/or hardware platforms in order to access the Website. You acknowledge and agree that it is your responsibility to use your own virus protection software. We do not guarantee that the Website will be secure or free from bugs or viruses.
- You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you may commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
Liability
- Nothing in these Terms of Use shall limit or exclude our liability for: (a) death or personal injury resulting from negligence; or (b) any damage or liability as result of fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded by law.
- To the extent permitted by law we hereby exclude from these Terms of Use any and all warranties, representations, conditions, licences and other terms implied by statute or common law.
- To the extent permitted by law, we will not be liable to you or any user of the Website for any loss or damage including but not limited to: (a) any loss of profits; (b) loss of business; (c) depletion of goodwill and/or similar losses; (d) loss of anticipated savings; (e) loss of agreement or contract; (f) loss or corruption of data or information; or (g) any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses, whether in contract, delict (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: (i) use of, or inability to use, the Website; or (ii) use of or reliance on any content displayed on the Website.
General Provisions
- If any provision of these Terms of Use is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these Terms of Use which shall remain in full force and effect. Further, if any provision of these Terms of Use is so found to be invalid or unenforceable but would be valid or enforceable if some part of the provision were deleted, the provision in question shall apply with such deletion(s) as may be necessary to make it valid and enforceable.
- These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed and construed in all respects in accordance with English Law. You hereby acknowledge and agree that the English Courts will have non-exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms of Use or their subject matter or formation (including non-contractual disputes or claims) although we retain the right to bring proceedings against you for breach of these Terms of Use in your country of residence or any other relevant country.
Privacy notice
This privacy notice sets out how Parabola Management Limited, company number 14601706 and having its registered office at at Level 4, Dashwood House, 69 Old Broad Street, London, United Kingdom, EC2M 1QS (referred to in this privacy notice as “Parabola”, “us” or “we”) collects and processes personal information about you, how we use and protect this information, and your rights in relation to this information.
Parabola Management Limited is the data controller in relation to the personal information we collect or process about you.
This privacy notice was last updated in March 2019. This privacy notice may vary from time to time so please check it regularly. If you would like to contact us about this notice, you can do so by:
- emailing us at info@parabola.com; or
- writing to us at Parabola Management Limited, Pure Offices, 4-5 Lochside Way, Edinburgh Park EH12 9DT.
Personal and non-personal information we use:
We may collect and process the following personal and non-personal information about you when you interact with us via our websites or otherwise as set out in this notice:
1.
When you sign up or register for newsletters or mailing lists or other marketing communications, fill out a feedback form or contact us through our website (including reporting a problem with our website) or otherwise, we collect personal information which may include your name, address, email address and phone number.
Use we make of this information:
- To provide you with the information, products and services that you request from us.
- To provide you with marketing relating to our properties and services: we will give you the opportunity to unsubscribe from marketing in each communication we send to you.
- To notify you about changes to our properties or services.
- To deal with any enquiries, feedback or complaints.
Legal basis for our use of your information:
- Legitimate interests – the processing is necessary for our legitimate interests. These legitimate interests are:
- maintaining and developing our business and the products and services we provide;
- marketing, promoting and advertising our products and services;
- providing a better experience for you and others who interact with us and improving our customer service and business operations, in the case of enquiries, feedback and complaints.
- Where we use a legitimate interests basis to process personal information, we have assessed that this is reasonable and that your interests, rights and freedoms do not outweigh our legitimate interests.
How long we keep your information for:
- When you sign up or register for newsletters or mailing lists or other marketing communications, we will keep your information until you tell us that you wish to unsubscribe. Where you unsubscribe, we will retain your details on a suppression list to ensure we do not send further marketing materials to you.
- With any other enquiry, feedback or complaint, we will keep your information until six months after the matter has been resolved.
2.
When you are a tenant, occupier or supplier at one of our properties, or a potential tenant, occupier or supplier, we collect personal information which may include your financial and business information, name, address, email address, phone number and bank account details.
Use we make of this information:
- To provide services to you or with a view to providing services to you, such as in connection with contracts or lease agreements.
- To notify you about changes to our properties or services.
- To be able to advise you of future vacancies and opportunities at our properties.
- To comply with any relevant legislation or regulatory requirements. This may include validating your identity to be able to provide services to you.
Legal basis for our use of your information:
- Contractual – the processing is necessary for the performance of a contract or transaction with you or to enter into a contract or transaction with you, so that we can provide you with information you have requested or carry out the obligations contained in a contract between you and us.
- Legitimate interests – the processing is necessary for our legitimate interests. These legitimate interests are maintaining and developing our business and the products and the services we provide. We retain details of potential tenants, occupiers and suppliers for these purposes. Where we use a legitimate interests basis to process personal information, we have assessed that this is reasonable and that your interests, rights and freedoms do not outweigh our legitimate interests.
- Legal obligations – the processing is necessary to comply with our legal obligations, for example to keep financial records.
How long we keep your information for:
- If we do not enter into a contract or lease with you, we will keep your information for one year after our negotiations have concluded.
- If we do enter into a contract or lease with you, we will keep your information for seven years after the end of the financial year in which the contract or lease ends.
3.
We may take photos and videos (including live video streaming) of members of the public at our properties and events: if so, we will display appropriate signage advising members of the public that this is happening.
Use we make of this information:
To use on our website and social media channels to promote, advertise and market our business.
Legal basis for our use of your information:
Legitimate interests – the processing is necessary for our legitimate interests. These legitimate interests are maintaining and developing our business and the products and services we provide by marketing, promoting and advertising our business. Where we use a legitimate interests basis to process personal information, we have assessed that this is reasonable and that your interests, rights and freedoms do not outweigh our legitimate interests.
How long we keep your information for:
We will keep your information until it is replaced by other content.
4.
When you visit our website we may automatically collect non-personal information including the following:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
- We will only collect such information in aggregate form such that no individual user is identified.
Use we make of this information:
- To maintain our website and analyse its use.
- To ensure that content from our website and social media channels is presented in the most effective manner for you and for your device.
- To administer and improve our website and social media channels and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
- As part of our efforts to keep our website safe and secure.
- To measure or analyse the effectiveness of advertising.
Legal basis for our use of your information:
Legitimate interests – the processing is necessary for our legitimate interests. These legitimate interests are (a) maintaining and developing our business and the products and services we provide; and (b) understanding our clients and users of our services and our website to improve our services and performance including the functionality of our website and user experience. Where we use a legitimate interests basis to process personal information, we have assessed that this is reasonable and that your interests, rights and freedoms do not outweigh our legitimate interests.
How long we keep your information for:
We will keep this information for as long as it is reasonably required for the purposes for we collected it for including for our business analysis purposes.
We may in other circumstances ask for your consent to collect and use other personal information. If we do so, you may withdraw your consent at any time by contracting us.
In accordance with good risk management practice, our IT systems are backed up on a daily basis. Because of the technical nature of how these back-ups are made and stored, it is not feasible for individual pieces of personal information to be deleted from them. Back-up data cannot be searched, it is stored securely and access is limited to IT administrators who would only access it in the event of the back-up being required to restore our systems. At this point, personal information which had already been deleted from the live system would be deleted again. Back-ups are permanently deleted after seven years.
Information sharing
This privacy notice sets out how Parabola Management Limited, company number 14601706 and having its registered office at at Level 4, Dashwood House, 69 Old Broad Street, London, United Kingdom, EC2M 1QS (referred to in this privacy notice as “Parabola”, “us” or “we”) collects and processes personal information about you, how we use and protect this information, and your rights in relation to this information.
Parabola Management Limited is the data controller in relation to the personal information we collect or process about you.
This privacy notice was last updated in November 2020. This privacy notice may vary from time to time so please check it regularly.
If you would like to contact us about this notice, you can do so by:
- emailing us at info@parabola.com; or
- writing to us at Parabola Management Limited, Pure Offices, 4-5 Lochside Way, Edinburgh Park, EH12 9DT.
Personal and non-personal information we use:
We may collect and process the following personal and non-personal information about you when you interact with us via our websites or otherwise as set out in this notice:
1.
When you sign up or register for newsletters or mailing lists or other marketing communications, fill out a feedback form or contact us through our website (including reporting a problem with our website) or otherwise, we collect personal information which may include your name, address, email address and phone number.
We make use of this information:
- To provide you with the information, products and services that you request from us.
- To provide you with marketing relating to our properties and services: we will give you the opportunity to unsubscribe from marketing in each communication we send to you.
- To notify you about changes to our properties or services.
- To deal with any enquiries, feedback or complaints.
Legal basis for our use of your information:
Legitimate interests – the processing is necessary for our legitimate interests. These legitimate interests are:
- maintaining and developing our business and the products and services we provide;
- marketing, promoting and advertising our products and services;
- providing a better experience for you and others who interact with us and improving our customer service and business operations, in the case of enquiries, feedback and complaints.
Where we use a legitimate interests basis to process personal information, we have assessed that this is reasonable and that your interests, rights and freedoms do not outweigh our legitimate interests.
How long we keep your information for:
When you sign up or register for newsletters or mailing lists or other marketing communications, we will keep your information until you tell us that you wish to unsubscribe. Where you unsubscribe, we will retain your details on a suppression list to ensure that we do not send further marketing materials to you.
With any other enquiry, feedback or complaint, we will keep your information until six months after the matter has been resolved.
2.
When you are a tenant, occupier or supplier at one of our properties, or a potential tenant, occupier or supplier, we collect personal information which may include your financial and business information, name, address, email address, phone number and bank account details.
We make use of this information:
- To provide services to you or with a view to providing services to you, such as in connection with contracts or lease agreements.
- To notify you about changes to our properties or services.
- To be able to advise you of future vacancies and opportunities at our properties.
- To comply with any relevant legislation or regulatory requirements. This may include validating your identity to be able to provide services to you.
Legal basis for our use of your information:
Contractual – the processing is necessary for the performance of a contract or transaction with you or to enter into a contract or transaction with you, so that we can provide you with information you have requested or carry out the obligations contained in a contract between you and us.
Legitimate interests – the processing is necessary for our legitimate interests. These legitimate interests are maintaining and developing our business and the products and services we provide. We retain details of potential tenants, occupiers and suppliers for these purposes. Where we use a legitimate interests basis to process personal information, we have assessed that this is reasonable and that your interests, rights and freedoms do not outweigh our legitimate interests.
Legal obligations – the processing is necessary to comply with our legal obligations, for example to keep financial records.
How long we keep your information for:
If we do not enter into a contract or lease with you, we will keep your information for one year after our negotiations have concluded.
If we do enter into a contract or lease with you, we will keep your information for seven years after the end of the financial year in which the contract or lease ends.
3.
We may take promotional photos and videos (including live video streaming) of members of the public at our properties and events: if so, we will display appropriate signage advising members of the public that this is happening.
We make use of this information:
To use on our website and social media channels to promote, advertise and market our business.
Legal basis for our use of your information:
Legitimate interests – the processing is necessary for our legitimate interests. These legitimate interests are maintaining and developing our business and the products and services we provide by marketing, promoting and advertising our business. Where we use a legitimate interests basis to process personal information, we have assessed that this is reasonable and that your interests, rights and freedoms do not outweigh our legitimate interests.
How long we keep your information for:
We will keep your information until it is replaced by other content.
4.
When you visit our website we may automatically collect non-personal information including the following:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
We will only collect such information in aggregate form such that no individual user is identified.
How we make use of this information:
- To maintain our website and analyse its use.
- To ensure that content from our website and social media channels is presented in the most effective manner for you and for your device.
- To administer and improve our website and social media channels and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
- As part of our efforts to keep our website safe and secure.
- To measure or analyse the effectiveness of advertising.
Legal basis for our use of your information:
Legitimate interests – the processing is necessary for our legitimate interests. These legitimate interests are (a) maintaining and developing our business and the products and services we provide; and (b) understanding our clients and users of our services and our website to improve our services and performance including the functionality of our website and user experience. Where we use a legitimate interests basis to process personal information, we have assessed that this is reasonable and that your interests, rights and freedoms do not outweigh our legitimate interests.
How long we keep your information for:
We will keep this information for as long as it is reasonably required for the purposes for we collected it for including for our business analysis purposes.
5.
We collect personal information from you if you apply to work with us including contact details, copies of right to work documentation and other information included in a CV or cover letter or as part of the application process. We will also collect personal information from you if you send us your CV or other information as part of a speculative application to work with us.
We may collect information from the references that you have provided.
We may collect information about criminal convictions as part of the recruitment process, but we will only do so if it is appropriate given the nature of the role and where we are legally able to do so.
How we make use of this information:
We will only use the personal information you supply to us or that we collect as part of the recruitment process to process your application, to make a decision about your recruitment or appointment and to monitor recruitment statistics. This may include checking you are legally entitled to work in the UK.
Where we want to disclose information to other third parties, for example where we want to take up a reference or undertake criminal records checks (where appropriate), we will not do so without informing you beforehand unless the disclosure is required by law.
Legal basis for our use of your information:
We use your personal information collected during the application process on the following legal bases:
- Where it is necessary to process your application or to comply with a legal or regulatory obligation; or
- Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests. Those legitimate interests include demonstrating compliance with legal, regulatory and corporate governance obligations, use as part of investigations by regulatory bodies, or in connection with legal proceedings and requests; or
- Where it is necessary for the establishment, exercise or defence of legal claims.
We use your personal information collected as part of a speculative application to work with us on the basis of your consent. You can withdraw your consent at any time by contacting us. We will not be able to consider you for any vacancies or positions if you withdraw your consent.
How long we keep your information for:
Personal information about unsuccessful candidates will be held for one year from the decision not to progress their applications in case of a future vacancy which we may invite them to apply for, following which we will delete it.
Where we carry out criminal records checks as part of the application process, we delete the information obtained from these disclosures and checks within one month of an appointment being made (in the case of unsuccessful candidates).
We will retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that information.
Once a person has taken up employment with us, we will record, process, keep, and securely hold personal information in accordance with our Employee Privacy Notice (a copy of which will be provided to you when you start with us).
6.
We collect personal information from you if you visit our offices or sites, including your name and contact details.
How we make use of this information:
We use this information to register you as a visitor to our offices or sites, to ensure your health and safety when you are in one of our offices or on one of our sites, to prevent crim and to ensure the safety of our employees, to ensure a safe working environment for our employees and to establish bring or defend legal claims.
Legal basis for our use of your information:
Legal obligations – the processing is necessary to comply with our legal obligations.
Legal claims- the processing is necessary to establish, bring or defend legal claims.
Legitimate interests - the processing is necessary for our legitimate interests. These legitimate interests are (a) to prevent crime and to ensure the safety of our employees; (b) to ensure your health and safety whilst in our offices or on our sites; (c) to ensure a safe working environment for our employees; and (d) to manage complaints or legal claims. Where we use a legitimate interests basis to process personal information, we have assessed that this is reasonable and that your interests, rights and freedoms do not outweigh our legitimate interests.
How long we keep your information for:
We will keep this information for as long as it is reasonably required for the purposes for we collected it. Ordinarily, we will retain visitor records for a period of three months, after which they are deleted.
7.
We may in other circumstances ask for your consent to collect and use other personal information. If we do so, you may withdraw your consent at any time by contacting us.
In accordance with good risk management practice, our IT systems are backed up on a daily basis. Because of the technical nature of how these back-ups are made and stored, it is not feasible for individual pieces of personal information to be deleted from them. Back-up data cannot be searched, it is stored securely and access is limited to IT administrators who would only access it in the event of the back-up being required to restore our systems. At this point, personal information which had already been deleted from the live system would be deleted again. Back-ups are permanently deleted after seven years.
Information Sharing
We may share your personal information with third parties as follows:
- 1. with Parabola group companies and other corporate entities related to the Parabola group;
- 2. with companies which perform website and marketing services and other business services for us, for example sending out newsletters;
- 3. with companies providing professional services to us, for example property management agents or accountants;
- 4. with law enforcement agencies, courts, regulators, government authorities or similar bodies where required to comply with our legal and regulatory obligations;
- 5. with our insurers or prospective insurers where required to obtain insurance for our properties.
We will share your personal information with third parties above for the purposes set out in this privacy notice only. We require those third parties to respect the security of your information and to process it in accordance with all applicable data protection legislation.
Overseas transfers
Your personal information may be transferred to, and stored in, countries outside of the UK and the European Economic Area for the above purposes. Where your personal information is transferred to countries outside of the UK and the European Economic Area, we have ensured that there are appropriate contractual commitments in place to ensure that your personal information is adequately protected. Please contact us if you would like more details on the appropriate contractual commitments used by us to protect personal information for these transfers.
Your rights
You have the following rights over your personal information:
- The right to access the information in certain circumstances;
- The right to request for the information to be rectified or erased in certain circumstances;
- The right to restrict the ways in which we can use the information;
- The right to request that we port or transfer the information to you or a third party;
- The right to object to the processing of the information in certain circumstances;
- The right to lodge a complaint with your data protection regulator, the Information Commissioner's Office.
If you wish to exercise any of these rights, you can contact us by email on info@parabola.com or in writing to us at Parabola Management Limited, Pure Offices, 4-5 Lochside Way, Edinburgh Park EH12 9DT.
Cookie Policy
We use cookies on this website to collect information about its visitors. Companies that we work with to perform website and marketing services for us may collect personal information in this way on our behalf. Cookies are small pieces of information, normally consisting of just letters and numbers, which online services provide when users visit them. Software on the user's device (for example, a web browser) can store cookies and send them back to the website next time the user visits.
We use Google Analytics cookies to help us improve our website by collecting information about how users interact with our website, such as information about how often users visit the website, what pages they visit and what other websites they view prior to visiting. These cookies collect information in an anonymous form. We use information gathered from cookies to estimate our audience size and usage pattern and to recognise you when you return to the website. The information collected by cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on its servers. Google’s ability to use and share information collected by Google Analytics about your visits to the website is restricted by the Google Analytics Terms of Use and the Google Privacy Notice.
This website uses a cookie control system allowing you on your first visit to the website to accept or reject the use of cookies on your device. We won't set Google Analytics cookies unless you accept them. This complies with legislation requirements for websites to obtain explicit consent from you before leaving behind or reading files such as cookies on your device.
We have set out a list of the cookies that may be sent to your device and what we use each cookie for.
Cookie Title |
Description |
Expiration Time |
_ga |
Google Analytics. These cookies are used to distinguish between users. |
2 years |
_gid |
Google Analytics. These cookies are used to distinguish between users. |
24 hours |
_gat_gtag_UA_* |
Google Analytics. This cookie is used to throttle the request rate – limiting the collection data. |
1 minute |
You may refuse to accept cookies from us by: (a) not opting in to the use of Google Analytics cookies by us on the landing page of the website via our cookie consent banner; or (b) activating the setting on your browser which allows you to refuse the setting of cookies. Each web browser is different so check the "Help" function of your particular browser to determine how to update your particular cookie settings. The website http://www.allaboutcookies.org contains step-by-step guides which can assist you in adjusting your browser settings. Please note that switching off cookies may reduce the functionality of (or prevent access to) certain websites.
To opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout.